Medical Receptionist
📋Books appointments, finds medical records, issues referrals and certificates, answers phones and calms tempers in the clinic waiting room.
Prospects & pay
What the work is like
💼 Job market
🇺🇸 $39.2k a year on average · -1.7% jobs by 2035 · 105,100 openings a year
Receptionists & information clerks — US: Census ACS 2020–24 (full-time), BLS projections 2025–35
🇬🇧 £24.7k median a year · 81,000 jobs
Receptionists — UK: ONS ASHE 2025 (full-time)
🤖 AI & automation
Online booking and chatbots take much of this job, so fewer receptionists will be needed; people stay for complex and tense cases.
Who it suits
Interests: 🗂️ Order, paperwork, systems, 🤝 Helping and caring.
Key strengths: organisation, attention to detail, understanding people.
Where to study
- Course Medical receptionist / medical administration certificate
- Apprenticeship Business administration apprenticeship in healthcare (UK)
Key school subjects (A-level / IB / AP): English Literature.
🧗 Usually school plus a short course or on-the-job training; UK — business administration apprenticeship, US — medical administrative assistant certificate at a community college.
Things to know
🪑 Sitting at a computer all day
Similar careers
Not sure what to choose?
A ~100-question quiz builds your interest profile and matches you with careers and universities in Europe, the UK and the US.
Take the quiz →Scales are expert estimates; tuition and admission rules are for 2026/27 from official sources — always check the university website.